Customer Stories
popular bundles
In the age of user-generated content, buyers want to see and hear why they should choose your brand first-hand from real customers.
Our Customer Stories bundle provides busy startups with a ready-to-publish library of authentic customer testimonials and supporting graphics.
why grab this bundle?
Customer testimonials have the single highest effectiveness rating for content marketing.
Up & Out manages the entire process, from scheduling and strategy to filming and final edits.
One recorded interview can be repurposed across social videos, blogs, sales decks and case studies.
our process
1 We’ll work with you to identify the best candidates for a testimonial interview. This takes into account how well they represent your core audience, their customer satisfaction, engagement and NPS scores, time since becoming a customer, the products or services they buy from you and good ol’ fashion star power.
2 With a warm intro from you, we’ll take it from there and fully manage the process. We’ll work with your customers to find a time that works for them, in person or online, and prep them in advance for the best result.
3 We moderate a recorded interview with your customer designed to pull out juicy pull quotes and authentic, relatable feedback about your business, driven by their own company’s story.
4 From a single interview, we slice and dice the recording into short videos and pull the most compelling quotes into branded graphics, both of which can be shared across social media. The complete interview is edited into a branded video that can live on your website, transformed into a short article for extra SEO juice, and paired with more details for a complete case study to boot.
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Recorded interviews with your best happy customers
Short, snappy cuts of key moments
Branded graphics leveraging pull-quotes from the interviews
Blog articles highlighting work with each customer
PDF case studies
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